Ask

The practical questions. Anything about medicine or how you're feeling belongs with the pharmacist, not a screen.

What are your hours?

Monday – Friday: 09:00 – 18:30. Saturday: 09:00 – 17:00. Sunday & public holidays: 09:00 – 15:00. Hours can change on public holidays — phone ahead if it's tight.

Where do you deliver?

Big Bay, Bloubergstrand, Sunningdale, Parklands, Table View and West Beach. Same-day if the script is in before 14:00.

What must I bring?

Your script, your ID, and your medical aid card if you're claiming. For a first repeat with us, bring the original script rather than a photo.

Can I send a photo of my script?

Yes. WhatsApp a clear, flat photo showing the whole page including the doctor's details and signature. We'll confirm before we dispense. Schedule 5 and above still needs the original.

Can you tell me what to take for something?

Not over a screen. Medicine advice happens with the pharmacist, in the shop or on a booked call, so we can ask the questions that matter.

Shop assistant

Hours · address · delivery only

Hi — I'm the shop assistant. I can help with hours, the address and delivery only. I can't give medicine advice.

Not a medical service. For advice, book the pharmacist or come in.